Privacy Policy

Last updated: May 30, 2023

   

Umbrel, Inc. ("Umbrel," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our website, products, and services, including Umbrel Home and our online store (collectively, the "Services").

By accessing or using our Services, you agree to the collection and use of your personal information in accordance with this Privacy Policy. If you do not agree to this Privacy Policy, please do not access or use our Services.

1. Information We Collect

We collect the following types of personal information from you:

• IP address and device information, which may be collected by our hosting software (Vercel);

• Customer information (name, email address, phone number, shipping address, payment information) collected by our payment processor, Stripe, when you place an order through our online store.

2. How We Use Your Information

We use your personal information for the following purposes:

• Processing orders and providing customer support;

• Analyzing and improving our Services;

• Marketing and promotional activities.

3. Sharing Your Information

We may share your personal information with the following third parties:

• Our payment processor, Stripe, for processing payments;

• Shipping carriers and our fulfillment partners for delivering your orders.

4. Legal Basis for Processing

If you are located in the European Union, our legal basis for collecting and using your personal information depends on the type of information and the specific context in which we collect it. We may process your personal information based on:

• Your consent, which you can withdraw at any time;

• The performance of a contract with you or to take steps at your request before entering into a contract;

• Our legitimate interests, such as improving our Services, marketing, and customer support.

5. Data Storage and Security

We use access controls to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your personal information.

6. International Data Transfers

If you are located outside the United States and place an order through our online store, your personal information may be transferred across international borders to fulfill your order. We take appropriate measures to ensure the protection of personal information when it is transferred across international borders, such as using standard contractual clauses.

7. Children's Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

8. Your Rights

You have the following rights regarding your personal information:

• Access, update, or delete your personal information that we have collected through our online store;

• Object to the processing of your personal information;

• Request data portability of your personal information;

• Withdraw consent for the processing of your personal information, if applicable.

To exercise these rights, please contact us at support@umbrel.com.

9. International Data Transfers

If you are located outside the United States and place an order through our online store, your personal information may be transferred across international borders to fulfill your order.

10. Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you in accordance with applicable laws and regulations.

11. Third-Party Links

Our website and Services may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of use of those third-party websites or services. We encourage you to review the privacy policies and terms of use of any third-party websites or services you visit.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time and for any reason. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our Services following the posting of any changes to this Privacy Policy constitutes your acceptance of those changes.

13. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@umbrel.com.